Flight attendant focus groups on aircraft air quality

In 2005, researchers conducted two focus groups with flight attendant union safety and health representatives and one focus group with flight attendants who had experienced problems with aircraft air quality. They discussed workplace conditions, symptoms associated with poor air quality, reporting systems, and aviation culture. Among the more important findings, the participants agreed that airline culture generally discourages reporting of workplace injuries/illness, and there is a general reluctance amongst crewmembers to report air quality incidents to their airlines.

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